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10 tips voor delegeren

Delegeren levert voor leidinggevenden niet alleen tijdswinst op -zij laten immers hun (taakvolwassen of competente) medewerkers het werk doen die daardoor de kans krijgen om zich te ontplooien- maar vergroot bij medewerkers ook het werkplezier en het verantwoordelijkheidsgevoel. Tien tips voor delegeren.

  1. Maak van iedere gelegenheid gebruik om te delegeren;
  2. Bespreek in een briefing de opdracht /taak expliciet met de medewerker in een dialoog ; Laat de medewerker deze opdracht de-briefen. Besteed hier genoeg tijd aan. Dat bespaart later aannames en misverstanden.
  3. Laat de medewerker bepalen welke middelen hij/zij nodig heeft en overleg over de noodzaak en de mogelijkheden daarvan;
  4. Vraag welke ondersteuning medewerkers willen;
  5. Overleg over de onderlinge communicatie ( up to date houden) en maak hier concrete afspraken over;
  6. Maak anderen duidelijk aan welke medewerker welke werkzaamheden zijn gedelegeerd;
  7. Accepteer de eindverantwoordelijkheid;
  8. Gun de medewerker de eer als de resultaten positief zijn en bescherm hem/haar wanneer er iets misgaat;
  9. Stuur op de resultaten en niet op hoe de medewerker het werk verricht; Delegeren is de ontwikkeling van de medewerker supporten!
  10. Zorg ervoor dat u gemist kunt worden.

Bron: HR Praktijk

Fear for speaking in public; step outside your comfortzone

If you're not outside your comfortzone you will not learn anything

You need to speak in public, but your knees buckle even before you reach the podium. You want to expand your network, but you’d rather swallow nails than make small talk with strangers. Speaking up in meetings would further your reputation at work, but you’re afraid of saying the wrong thing. Situations like these — ones that are important professionally, but personally terrifying — are, unfortunately, ubiquitous. An easy response to these situations is avoidance. Who wants to feel anxious when you don’t have to?

But the problem, of course, is that these tasks aren’t just unpleasant; they’re also necessary. As we grow and learn in our jobs and in our careers, we’re constantly faced with situations where we need to adapt our behavior. It’s simply a reality of the world we work in today. And without the skill and courage to take the leap, we can miss out on important opportunities for advancement. How can we as professionals stop building our lives around avoiding these unpleasant, but professionally beneficial, tasks?

First, be honest with yourself. When you turned down that opportunity to speak at a big industry conference, was it really because you didn’t have the time, or were you scared to step on a stage and present? And when you didn’t confront that coworker who had been undermining you, was it really because you felt he would eventually stop, or was it because you were terrified of conflict? Take an inventory of the excuses you tend to make about avoiding situations outside your comfort zone and ask yourself if they are truly legitimate. If someone else offered you those same excuses about their behavior, would you see these as excuses or legitimate reasons to decline? The answer isn’t always clear, but you’ll never be able to overcome inaction without being honest about your motives in the first place.

Then, make the behavior your own. Very few people struggle in every single version of a formidable work situation. You might have a hard time making small talk generally, but find it easier if the topic is something you know a lot about. Or you may have a hard time networking, except when it’s in a really small setting.

Recognize these opportunities and take advantage — don’t chalk this variability up to randomness. For many years, I’ve worked with people struggling to step outside their comfort zones at work and in everyday life, and what I’ve found is that we often have much more leeway than we believe to make these tasks feel less loathsome. We can often find a way to tweak what we have to do to make it palatable enough to perform by sculpting situations in a way that minimizes discomfort. For example, if you’re like me and get queasy talking with big groups during large, noisy settings, find a quiet corner of that setting to talk, or step outside into the hallway or just outside the building. If you hate public speaking and networking events, but feel slightly more comfortable in small groups, look for opportunities to speak with smaller groups or set up intimate coffee meetings with those you want to network with.

Finally, take the plunge. In order to step outside your comfort zone, you have to do it, even if it’s uncomfortable. Put mechanisms in place that will force you to dive in, and you might discover that what you initially feared isn’t as bad as you thought.

For example, I have a history of being uncomfortable with public speaking. In graduate school I took a public speaking class and the professor had us deliver speeches — using notes — every class. Then, after the third or fourth class, we were told to hand over our notes and to speak extemporaneously. I was terrified, as was everyone else in the course, but you know what? It actually worked. I did just fine, and so did everyone else. In fact, speaking without notes ended up being much more effective, making my speaking more natural and authentic. But without this mechanism of forcing me into action, I might never have taken the plunge.

Start with small steps. Instead of jumping right into speaking at an industry event, sign up for a public speaking class. Instead of speaking up in the boardroom, in front of your most senior colleagues, start by speaking up in smaller meetings with peers to see how it feels. And while you’re at it, see if you can recruit a close friend or colleague to offer advice and encouragement in advance of a challenging situation.

You may stumble, but that’s OK. In fact, it’s the only way you’ll learn, especially if you can appreciate that missteps are an inevitable — and in fact essential — part of the learning process. In the end, even though we might feel powerless in situations outside our comfort zone, we have more power than we think. So, give it a go. Be honest with yourself, make the behavior your own, and take the plunge. My guess is you’ll be pleased at having given yourself the opportunity to grow, learn, and expand your professional repertoire.


Harvard Business News

Addiction to smartphone; try digital detoxing

Experiment with digital detoxing
Harvard Business Review /Rebecca Knight

Experiment with digital detoxes
You don’t have to be a work addict to be a slave to your smartphone — what Friedman calls “a reactive robot twitching every time you’re called upon.” When “you’re physically present but psychologically absent, you’re saying to the people who are with you that they are less important.” When it comes to digital detoxing, “there is no one solution that works for everyone.” So you should experiment. Here are some suggestions:

  • Hide your smartphone. There’s no reason to keep your smartphone within reach after the workday is done. “When you’re in the office, would you ever park your kid in the corner in case he needed something?” Blair Loy asks. “No. So why, when you’re at home at night with your family, would you have your work parked in the corner in case it needs you?” She points to studies that have shown how the mere presence of a phone between two people affects the quality and content of their conversation. “Communication is more shallow because we know it we can be interrupted by a ping or a buzz at any moment,” she says.
  • Stop using your phone as a time-filler. Many of us, workaholics especially, turn to their phones “whenever there’s a free moment,” says Friedman — waiting in line at the office cafeteria, between conversations at a networking event, in the conference room before colleagues arrive. “You turn to your screen as a social crutch when you’re anxious” or bored, he says. Resist this impulse by doing something you enjoy or look forward to she says. At first it “might feel uncomfortable” — after all, reaching for your phone to fill the time can be a tough habit to break — but it will help you “be in the moment,” which will allow you to “stop and smell the flowers.”
  • Model better manners at the office. “It doesn’t matter how normative it is in your organization” to be constantly tapping away on your phone when someone else is talking, Friedman says. “It’s disrespectful.” As a leader, you’re setting an example. Your team is learning about professionalism from you, and they will repeat these behaviors in front of clients and others. “You influence your environment,” he says.

Practice mindfulness
A growing body of evidence suggests that practicing nonjudgmental, present-moment awareness — also known as mindfulness — helps people become more mentally flexible and make better decisions. For people trying to break an addiction to work, mindfulness training can therefore be “extremely valuable,” according to Friedman. “It helps you get a sense of control and purpose and be conscious and deliberate about your choices.” Blair- Loy recommends meditation in particular. “It helps to take a few breaths before acting,” she says.

Prioritize your health — for the sake of others
As you shift priorities, also remember to take care of yourself. “You can’t work productively in a creative and nuanced way for more than a certain number of hours per day — and you certainly can’t do it without proper sleep, nutrition, and exercise,” says Blair-Loy. Numerous studies show that people who prioritize  their health— eating well, taking breaks and time off, and getting plenty of exercise —have more energy and better focus. Of course, warns Friedman, “if you’re [only] thinking about these things out of your own interest, it’s not going to be sustainable.” You must also think about the other people — clients, friends, coworkers, and family — who count on you and your good health. “That mindset changes your motivation,” he says.

Principles to Remember


  • Redefine personal success to be more about high-quality relationships, community engagement, and physical and spiritual wellness.
  • Be deliberate about how you choose to spend your time and with whom you spend it.
  • Try mindfulness.


  • Go it alone — enlist colleagues, family, and friends to help you disengage.
  • Automatically reach for your phone whenever you have a down moment.
  • Skimp on exercise, sleep, and wholesome food.

Case Study #1: Seek encouragement and reset your colleagues’ expectations
Amanda Sowadski, a former corporate director of business operations based in Minneapolis, first realized she was a workaholic after landing in the ER with a panic attack. The doctor prescribed Xanax, and Amanda knew then that “something had to change.”

“In hindsight, losing many of my relationships with anyone outside of work because I was too busy at the office should have been a clue,” she says.

To change her workaholic ways, she sought support from her husband. “I asked him to keep me accountable to leaving work at a certain time,” she says. “I had him call me at 6 PM, which felt more reasonable than 5 PM, and stay on the phone until I left the building.”

She then took control over her electronics at home. She turned her phone off at 8 PM and only turned it on again at 7 AM. “This allowed me time to unwind in the evening and time to ease into my day without rushing to check email as soon as I turned the alarm off,” she says. “I also stopped sending emails to my team after hours and on the weekends, [because doing that] perpetuate the cycle to frenzy.”

Amanda reset the expectations of her manager by making a gradual shift in the number of hours she worked. “I ensured I was still meeting my deadlines, but I started to say no more often so I could prioritize the 20% of things that had 80% of the impact,” she says.

Another way she conquered her addiction to work was by learning to meditate. “It helps me stay more present and enjoy life when I am not at work,” she says. “Once I was enjoying life again I realized how much I had made work my worth, and it was easier to continue to gradually cut back because I had hobbies and friends to see again.”

Case Study #2: Take control of your use of electronics
Mareza Larizadeh has many jobs and many roles: He’s an angel investor in Bonobos, the founder of VC-backed executive search site Doostang, and the CEO of pulsd, an online concierge startup based in New York.

A couple of years ago, because of his many professional activities, he realized that “all of [his] time and energy was spent on work.” It was unhealthy and he needed to put work in perspective. “It was time for a change,” he says.

Mareza created several “super simple” rules to limit his use of electronics. For instance, he only checks email at 5 PM during the work week. “[This way] I’m less tempted to break my flow with constant email checks,” he says. “When someone has something important to tell me, they will call or CC a colleague, who will then tell me I need to respond to something quickly.”

As a founder, Mareza used to be always “on call” for emergencies, but since the company has grown he delegates noncritical issues to colleagues on weekends.

Mareza has an iPhone, but he rarely checks email on Saturdays and Sundays. He doesn’t text often, and he turns off notifications for most apps. “You can live in the moment and appreciate the people you are with once you disconnect for a few hours,” he says.

Most importantly, he started prioritizing his health and well-being. “I sleep more and travel less,” he says.

The changes had a positive effect on him and his coworkers. “They see how much happier I am when I am well rested,” he says. “Everyone at the company is doing better.”

Uitstelgedrag; lui, angst of adrenaline?

Uitstelgedrag (procrastination) komt veel voor. Uit een groot meta-analytisch overzicht blijkt dat uitstelgedrag nadelig is voor de gezondheid, welvaart en geluk wanneer het je stress oplevert.

Maar uitstelgedrag kan ook functioneel zijn doordat je bepaalt wat echt belangrijk voor je is en doordat je tijd neemt om creatieve oplossingen te bedenken.

Uitstellers die last hebben van hun uitstelgedrag kunnen op basis van de functie en de oorzaak van hun uitstelgedrag in

gedeeld worden in de volgende


A. Angst om beoordeeld te worden:

  1. De Perfectionis
  2. De Overwerker

B. Gebrek aan zelfdiscipline en daadkracht:

3. De Dromer

C. De strijd om de macht: de uitsteller in gevecht

4. De Uitdager

5. De Adrenalinezoeker

D. Scheidingsangst

6. De Piekeraar

Test via deze site wat je voorkeur uitstelgedrag is:


De auteurs van dit onderzoek (P.Steel) beschrijven belangrijke variabelen die uitstelgedrag kunnen voorkomen.

(a) goalsetting (doelen stellen),

(b) eigen interesse verhogen

(c) energie en enthousiasme

Goalsetting onderzoek laat zien dat (a) doelen waar men zich aan verbindt, (b) doelen die uitdagend zijn, (c) korte termijn doelen, en (d) specifieke doelen, tot betere taakprestaties leiden. Onderzoek toont ook dat goalsetting gunstig is om uitstelgedrag tegen te gaan. Goalsetting lijkt vooral te helpen tegen uitstelgedrag als er veel concurrerende verleidingen zijn. Door korte termijndoelen te stellen overwint men in kleine stapjes die verleiding zodat het lange termijn doel bereikt kan worden. Zonder dergelijke korte termijn doelen, komen sommige mensen pas net voor de deadline in actie. Als er echter weinig of geen concurrerende verleidingen zijn is het positieve effect van korte termijn doelen minder sterk.
Interesse: uitstel gedrag hangt sterk samen met hoe interessant of saai we een taak vinden. Mensen die in staat zijn saaie taken vanuit hun innerlijke perspectief interessanter te maken zullen minder uitstelgedrag vertonen.
Energie: gebrek aan energie is ook sterk verbonden met uitstelgedrag. Logisch, want om een doel actief na te streven is mentale en fysieke energie nodig.

De auteurs willen het effect van deze drie variabelen op uitstelgedrag in een mega-trial onderzoeken. Daarbij wordt bovendien gekeken naar onderlinge relaties tussen de variabelen.

Via internet worden de data van 9351 personen verzameld. Enkele relevante schalen van de korte versie van de ‘Volitional Component Inventory (VCI: Kuhl, e.a., 1998) staan in dit onderzoek centraal:

Uitstelgedrag: Procrastination scale van de VCI.
Interesse intern verhogen: Self-motivation scale van de VCI.
Doelenstellen: Cognitive Self-Controle Scale van de VCI.
Gebrek aan energie: via twee vragen: ‘ik voel vaak een gebrek aan enthousiasme’, en ‘ik heb vaak een gebrek aan energie’.

Mensen die hoog scoren op doelen stellen, eigen interesse verhogen of op energie, scoren inderdaad lager op uitstelgedrag. De data suggereren ook dat het gunstige effect van eigen interesse verhogen voor een deel via het verhogen van energie verloopt. Door het verhogen van je interesse krijg je meer energie en daardoor minder uitstelgedrag. Het gunstige effect van doelen stellen op uitstelgedrag is wat minder sterk als mensen ook goed in staat zijn de eigen interesse te verhogen. Dat komt omdat het verhogen van de eigen interesse in de taak de concurrerende verleidingen minder invloedrijk maakt. Door het relatief wegvallen van concurrerende verleidingen zijn korte termijn doelen minder zinvol als middel tegen uitstelgedrag.

Bron: Gröpel, P., Steel, P. (2008). “A mega-trial investigation of goal setting, interest enhancement, and energy om procrastination.” Personality and individual differences 45: 406-411.